Privacy Policy
VELOCE Privacy Policy
Effective Date: 3/10/2025
Welcome to VELOCE, the most beautiful fashion e-commerce platform! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.veloce.com.ng or use any of our services (collectively, the “Services”). Your privacy is important to us, and we are committed to protecting it.
By accessing or using VELOCE, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
a. Personal Information
When you register an account, place an order, or contact customer support, we may collect personal details, such as:
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (secured via our trusted payment processors)
b. Non-Personal Information
We automatically collect certain information when you visit VELOCE, including:
- Your IP address
- Browser type and version
- Pages you visit
- Time and date of your visit
- Referring website address
- Device type and operating system
c. Cookies and Tracking Technologies
VELOCE uses cookies and similar technologies to enhance your user experience, remember your preferences, and analyze how our Services are used.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain VELOCE
- Process transactions and manage orders
- Communicate with you about your account or orders
- Send promotional messages and updates (with your consent)
- Improve the quality, security, and functionality of our Services
- Prevent fraudulent activities and enhance security
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers that assist with payment processing, shipping, or marketing
- Sellers (only necessary info like shipping details when you place an order)
- Legal authorities when required by law or to protect our rights and users
- Business partners in the case of a merger, acquisition, or sale of assets (we’ll notify you beforehand if your data is part of such a transfer)
4. Data Security
We prioritize the security of your information. VELOCE uses encryption, firewalls, and other security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Your Rights and Choices
You have rights regarding your personal information, including:
- Access: You can request to view the personal data we hold about you.
- Correction: You can update or correct your information in your account settings.
- Deletion: You may request we delete your account and associated data (subject to legal requirements).
- Opt-out: You can unsubscribe from promotional emails anytime by clicking the "unsubscribe" link at the bottom of the message.
For any of the above requests, contact us at whizzy1919@gmail.com.
6. Third-Party Links
VELOCE may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
7. Children’s Privacy
VELOCE is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by updating the date at the top of this policy and may provide additional notice. Continued use of VELOCE after changes means you accept the revised policy.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Email: whizzy1919@gmail.com
Phone: +234 8068365079
Thank you for trusting VELOCE – The Home of Everything Fashion. The Most Beautiful Fashion E-Commerce Platform.